Portal and Admin Settings in BugTracker

Portal and Admin Settings

You can edit details about your Organization, Portal URL and Owner. Only users with Administrative rights can set up these information.

Edit portal settings

You can customize your company's profile and set the preferred calendar settings and date-time format.

To edit portal settings:

  1. In ADMIN section, click Settings.
  2. Click Portal Settings.
  3. In EDIT PROFILE, specify Company Name, Web Address, Street, City, State, Country and Zip code.
    Edit-companyprofile
  4. Select Timezone, Email Encoding and Task Duration.
  5. Click Update Profile to save the updated profile changes.
  6. Click DATE/TIME & CALENDAR SETTINGS.
    Time-dateformat
  7. Select the preferred Time Format, Date Format and Week starts on.
  8. Click Update Format Settings to save the updated changes.

Edit admin settings

You can set up and edit the portal URL and owner.

To change the portal URL and owner:

  1. In ADMIN section, click Settings.
  2. Click Admin Settings.
    Portal-url
  3. In PORTAL URL CHANGE, specify your new URL in http://bugtracker.zoho.com/portal/.
  4. Click Change the Portal URL to update the URL changes.
  5. Click PORTAL OWNER CHANGE.
    Portal-owner
  6. In Select New Portal Owner, select the new portal owner.
    • Only users with Admin role will be listed in the Select New Portal Owner drop-down.
  7. Click Change the Portal Owner to save the updated portal owner.

Note:

  • You cannot change the portal owner in free plan.

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