Nature is the most accomplished engineer and the human body is perhaps the greatest piece of engineering. Mimicking this marvelous technique can work wonders.
An organization has a very close conformity with the mechanics of our body. Similar to the cells being fundamental unit of body, people are the basic units of any corporate body. Cells communicate effectively, so that the organs function well, in turn the body remains healthy. Similarly, effective communication among people in the organizations leads to organizational well being. There is a central nervous system to control all body functions and it is coordinated by all organs. This controlled communicative synergy, when adopted by companies gives them an open and efficient work culture.
But its not always hunky dory. Communication can be hindered by certain barriers such as differences in perceptions and language, overload of information, pressures of time and geography, emotions of people and hierarchical layers. There are solutions!
These barriers when acknowledged by the management can be removed using more efficient tools. The flow of information, knowledge and ideas shouldn’t be limited to a single mechanism, such as email, because of cost savings. The communication should be consistent across channels and should engage target audience. It is important for organizations to seek new technologies that enable efficient and effective communication.
The orthodox dictatorial mode of communication, when found less effective compared to prospective tools, have continuously been replaced by new tools. From emails to chat to intranet to Social network, the tools of communication have been evolving. Email has response delays, Chat has informal pitch, and Intranet has hierarchical hurdles. This has led to evolution of more open and robust medium.
Newer tool like Enterprise Social Media has given employees better visibility, platform to put forward their ideas, collaborate, communicate and freedom to express. More and more companies are looking forward to adapting to this social evolution. This ultimately leads to satisfaction among employees which is the recipe for better productivity.