A customer with limited computer know-how may be weary of installing extensive software, configuring network settings and other installation issues. This causes unnecessary delay in creating the remote support session and attending to the problem. But, using a web browser is something even people with the very least computer experience will know. Hence, a complete browser based solution is the ideal one for providing online remote support.
Zoho Assist enables you to manage your entire remote support session from the web browser. It does not matter where or how the remote user is linked to the web. All it takes from your end is a click on your Zoho Assist home page to start a session. Similarly all it takes for your remotely located customer is to go to the join page or log in to their email service to access the invitation. Your assistance is made available instantly, with no requirement for anything other than a browser.
Provide efficient remote support to your customers using our feature packed application.