Web browser access

Using a web browser is something even people with the very least computer experience will know. To be able to provide assistance to customers, who do not know more than starting their system and using the web browser, a complete browser based solution is ideal. With Zoho Assist, you have the option to manage your entire remote support session from the web browser. It does not matter where or how the remote user is linked to the web.

Significance
A customer with limited computer know-how may be weary of installing extensive software, configuring network settings and such issues. This causes unnecessary delay in attending to the problem; you end up wasting time over the phone explaining stuff they may find hard to comprehend. With our service, the connection is literally a few clicks away.

Internet facility is available today almost anywhere which, in turn makes it possible for you to support your customers from anywhere. All it takes from your end is a click on your Zoho Assist page to start a session. Similarly all it takes for your remotely located customer is to go to the support page or log in to their email service. Your assistance is made available instantly, with no requirement for anything other than a browser. Your support staffs earn positive points for the rapid service.

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