"Impressive. Zoho Assist works very well, is simple for non-techies to use, and has the features i like. The experience feels very professional, easy for the end user to set up a connection, it does both Mac and Windows smoothly, and it lets me manage the end users UAC pop-ups. They have a free version which, as I understand it, allows in their EULA for one technician even in a commercial situation. The paid version is very affordable - best price I have seen anywhere - and adds a few nice features like file transfer."
Logmein doesn't have budget friendly pricing. Zoho does! After using the software with two clients, I love it. keep up the good work!
Zoho Assists is a remote solution that's has integrated with our companies IT services with ease. It's cost effective and delivers quality.
MUCH cheaper than LogMeIn or GoToAssist, better suits our budget for the occasional needs our company has.
It is simple for the end users and it doesn't break the bank. There is unattended access which is a must have feature. I also like that I can embed the code into my website and other media with ease.
It's easy for non-technical people who need assistance to use.
Its a fast and secure service that is vital to my business. I love the ease of use and functionality.
I manage over 200 devices in 14 offices and I found that it has everything a portable office could use. I am very to happy to have found them and would highly recommend them to anyone.
I have tried a number of remote software applications but they were soooo expensive, or lacking in functionality such as dual monitor support. Zoho Assist has solved all these problems. It has worked trouble free over a wide range of customer internet connections including satellite which are very slow. Fantastic product - made my life much easier and now able to offer great support to my customers quickly and easily.
The assist tool really helps me diagnose client problems without having to visit them in person. The unattended assist helps me work with the visually impaired and connect to my work computer while I am away from the office.
A simple solution to remote support!
Really easy to get up and running, and very powerful. Let's me do everything I need to help my clients get set up whenever they run into technical challenges.
Remote support that does work at a price that won't break you. New html version has speed up support. Customer and Technician are happier now.
Affordable, easy to use.
An excellent product with a really active development team, providing a blend of the core features I required from LogMeIn Central and Rescue in one product at a lower price.
My co-workers call it computer magic. That's how I feel about it too. Its taken our old outdated office into a new era of productivity.
Faster and even easier to use than logmein, and better than google remote desktop, that runs painfully slow in linux client, Zoho is as of now the fastest solution I´ve tried for remote assistance. 100% recommended.
A cost effective solution for remote assistance that works well.
Easy to use and affordable.
Great piece of software and easy to use.
I have been so impressed with this product. I had not heard of zoho before so I wasn't sure what to expect. I use Zoho to assist customers with performing updates to one of our electronic products. Average call time before using remote support would be around 20 minutes. with Zoho I can quickly instruct my end users and normally I am off the phone in half the time. Thanks Zoho for a great product.