What is Zoho Assist?
Zoho Assist is an on-demand Remote Support service that makes a secure connection with a remotely located computer system through the internet to control its keyboard and mouse. It helps IT support reps, software vendors or just any computer user to view a remote PC's screen and perform actions to troubleshoot computer problems, provide training or perform maintenance operations on the remote system.
Can I get a demo of Zoho Assist?
Yes, we would be happy to demonstrate Zoho Assist according to your business needs. To schedule a personalized demo session, please fill the Demo Request form.
Can I upgrade, downgrade or cancel anytime?
Yes, Zoho Assist is a pay as you go (monthly or yearly) service so you can upgrade, downgrade or cancel at any time.
How do I upgrade my Free Edition to a Paid Edition?
If you have signed up for Free Edition and want to upgrade to Professional Edition, log in to Zoho Assist, click Subscribe link from the Home page and then follow the steps in Subscription page.
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What types of payment do you accept?
We accept payment via Visa, MasterCard, American Express and PayPal (you must have an account with PayPal). We also accept payment via bank transfer or check transferfor yearly subscriptions. For further details, please contact
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Is it secure?
Yes, it is absolutely secure. All transmissions take place through Industry Standard Security using SSL/128-bit AES encryption protocols. This is the same standard used in Online Banking and Payment transactions.
Are you US/EU Safe Harbor Compliant?
Yes, we are US/EU Safe Harbour Compliant. Zoho complies with the EU Safe Harbor framework as set forth by the Department of Commerce (USA). This applies to the collection, use, and retention of user data from the European Union. For more information, please read our US/EU Safe Harbor Privacy Policy.
For more information, please contact:
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