Zoho Assist offers a perfect support toolbox to support your remote customers easier and simpler. We have crafted the software taking in to consideration of the most needed features and have avoided unnecessary clutter. Check out these features that act like a Swiss knife for your support needs.
The uniqueness of our remote support software lies in its simplicity. Be it the easiest browser-based, on-demand option to join a session or the multiple invite options to get in your customer to the session, things get done simple and hassle-free. And, it works well beyond all major proxies/firewalls. At the same time, it's shielded with industry standard security.
We also offer goodies that add maximum value to your support needs. You have the option to embed your support widget in your website or blog, get detailed reports of the sessions conducted, a native desktop plugin to ensure easy and quick initiation of sessions and reach out to a support person live for any help.
Remote Support - On the Go!
Gone are the days when you have to support only with a desktop and a mouse. Now you need a magic touch to support your customers on the go. Get on with our free iPad app to hold the magic touch. All you need is to create a free account in Zoho Assist and you can support your customers from wherever you are. It is as easy as supporting from a desktop. You can create instant sessions, control the remote computer, take screen shots and also can handle multiple monitors.